WASHOUT OR HEAT OUT?

FIREBALL

WEATHER

UPDATE

WASH OUT POLICY

If lessons are washed out you will receive an SMS text message informing you of the wash out.  If you do not receive an SMS message, lessons will be conducted at the usual class time. If you have not heard from us please always assume the lesson is on or text 0422 270 224 to check.

HEAT OUT POLICY

If the temperature is 36 degrees or above, you will receive an SMS text message informing you of a heat out. If the temperature is between 32 degrees and 36 degrees and you feel it is too hot for your child, please contact member services on 0422 270 224 and we will be happy to schedule a make up. Private or semi-private lessons, particularly for older members, may continue even if the temperature is 36 degrees or hotter.

For More Information About

our Policies visit:

As we value your business we would like to share our make-up policy so you can understand how to reschedule your players lesson.

Understanding our MAKE-Up POLICY

A MINIMUM of 1 hours notice must be given for a cancellation of a group / squad tennis lesson.
 

A MINIMUM of 6 hours notice must be given for a cancellation of a private / semi-private tennis lesson.
 

------NO notification, NO make up lesson ------

 

To cancel a lesson - you must SMS or Email Member Services according to the minimum requirements stated above.

 

0422 270 224 - memberservices@fireballtennis.com.au

CONTACT US

MELBOURNE, Victoria Australia
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